With the goal of raising in-store traffic awareness about its end-to-end contractor services, The Home Depot partnered with 1P to design and develop an engaging customer-facing interactive experience.
The result reinvented how customers find, choose, and schedule Home Services.
While there are many styles that could represent the quintessential American home, based on available service consumer data, we created an aspirational, modern farmhouse that also allowed for the perfect balance of service visibility and easy navigation.
It’s very popular among newer developments, uses a wide variety of materials, and represents the most contemporary, desirable style within reach.
We worked closely with the Home Depot and Zivelo teams to balance business needs and technological requirements for existing systems and integrations.
This resulted in a frictionless user experience that routed leads directly to local store associates
Since the kiosk was on the end cap of prime real estate within the store, we built a stunning attract loop that sold the features of the services and invited customers to come interact with the display.
It served as a beautiful advertisement that created awareness and drove interactions with the Kiosk.
